Privacy Policy for Metagates

Last Updated: March 28, 2023

This Privacy Policy describes how the developers of Metagates (“we,” “us,” or “our”) collect, use, store, and disclose your personal information in connection with the Metagates game (“Game”) operated on Epic Online Services (“EOS”). By using the Game, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

  1. Information We Collect

When you play Metagates, we may collect the following types of personal information:

A. Account Information: When you create an account through EOS, we receive your EOS account ID, display name, email address, and any other account information you have provided to EOS.

B. Gameplay Information: We collect information about your in-game activities, such as your game progress, achievements, statistics, and interactions with other players.

C. Technical Information: We collect information about your device, operating system, IP address, and other technical information necessary to provide the Game’s services.

D. Customer Support: If you contact our customer support, we may collect your contact information and any other information you choose to provide.

  1. How We Use Your Information

We use your personal information for the following purposes:

A. To provide and improve the Game: We use your information to deliver the Game’s services, develop new features, and improve the overall user experience.

B. To communicate with you: We use your contact information to send you important notices, updates, and promotional materials related to the Game.

C. To provide customer support: We use your information to respond to your inquiries and resolve any issues you may have.

D. To protect our rights and enforce our policies: We use your information to maintain the security and integrity of the Game, prevent fraud and abuse, and enforce our Terms of Service and this Privacy Policy.

  1. How We Share Your Information

We may share your personal information with the following parties:

A. EOS: We share your account information with EOS to provide you with access to the Game and to facilitate in-game transactions.

B. Service Providers: We may share your information with third-party service providers that help us operate the Game and provide other services, such as data storage, analytics, and customer support.

C. Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government demand.

D. Business Transfers: In the event of a merger, acquisition, or other business transaction, we may share your information with the acquiring or merging entity.

  1. Data Retention and Security

We retain your personal information for as long as necessary to provide the Game’s services and fulfill the purposes outlined in this Privacy Policy. We implement appropriate security measures to protect your information from unauthorized access, disclosure, or destruction.

  1. Children’s Privacy

The Game is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information and terminate the child’s account.

  1. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. By using the Game, you consent to the transfer of your information to countries outside your country of residence.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website or through in-game notifications. You are advised to review this Privacy Policy periodically for any changes.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at